77bdc Privacy Policy

1 Data We Collect

77bdc collects personal data only to the extent necessary to provide a safe, compliant, and enjoyable online gaming experience for players across Bangladesh. We collect data through three primary channels: information you provide directly when registering and using the platform, data generated automatically by your device and browser as you interact with the site, and information received from trusted third-party service providers such as payment processors.

1.1 Registration & Account Data

When you create a 77bdc account, we collect the personal details necessary to establish and verify your identity and to comply with our Know Your Customer (KYC) obligations. This includes your full legal name as it appears on your National Identity Card (NID) or passport, your date of birth, your Bangladesh mobile number, a secure password of your choosing, and your city or division of residence (for example, Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh).

1.2 Identity Verification (KYC) Documents

To comply with anti-money laundering (AML) requirements and to enforce our strict 18+ age restriction policy, we collect copies of government-issued identity documents including your National ID Card (NID), passport, or driving licence. We may also request proof of address (a utility bill or bank statement dated within the last three months) and proof of ownership of any payment method used on the platform (for example, a screenshot confirming that the bKash or Nagad account used for deposits is registered in your legal name).

1.3 Financial Transaction Data

Every deposit, withdrawal, and bonus transaction made through 77bdc generates a transaction record. We store the transaction amount in Bangladeshi Taka (BDT), the payment method used (bKash, Nagad, Rocket, Upay, bank transfer, Visa, or Mastercard), the transaction timestamp (Bangladesh Standard Time, UTC+6), and the unique reference number assigned by the payment provider. We do not store full card numbers, CVV codes, or mobile banking PINs — these are handled exclusively by the payment processor.

1.4 Gaming Activity Data

We record data about how you use the 77bdc gaming platform, including your betting history (sports, cricket BPL/IPL/T20 markets, casino games, slots, Keno Bonus Number, Ludo Quick), session start and end times, game outcomes, wagering amounts, and bonus activations. This data is used to personalise your gaming experience, to enforce responsible gaming limits you have set, and to detect unusual patterns that may indicate account compromise or prohibited conduct.

1.5 Technical & Device Data

When you access the 77bdc platform, our servers automatically collect certain technical information including your IP address, browser type and version, operating system, device type (desktop, smartphone, or tablet), preferred language setting, and referring URL. This data is used for fraud detection, security monitoring, and platform performance optimisation. We may also collect geolocation data at a city or region level (not precise GPS coordinates) to verify that access is coming from a location consistent with your registered account profile.

2 How We Use Your Data

77bdc processes personal data strictly for the purposes described in this policy. We do not sell your personal data to third parties for their own marketing purposes. The following describes all primary purposes for which your data is used on the 77bdc platform.

2.1 Account Management & Service Delivery

Your registration and account data is used to create and maintain your 77bdc player account, to authenticate your identity when you log in, to process deposits and withdrawals via bKash, Nagad, Rocket, and other supported Bangladesh payment channels, and to make the full range of 77bdc games and betting markets available to your account. Without this processing, we cannot provide the service at all.

2.2 Identity Verification & Regulatory Compliance

KYC document data and transaction records are processed to verify that you are who you say you are, that you are at least 18 years of age, and that your account activity does not give rise to anti-money laundering (AML) concerns. This processing is a legal obligation that 77bdc must fulfil in order to operate a responsible gaming platform.

2.3 Fraud Detection & Platform Security

Technical data — including IP addresses, device fingerprints, login timestamps, and transaction patterns — is analysed by our automated fraud detection systems to identify unusual account behaviour, multi-account activity, bonus abuse, and potential match-fixing or arbitrage patterns. This processing protects the integrity of the 77bdc platform and the fairness of the gaming environment for all Bangladesh players.

2.4 Responsible Gaming

Your gaming activity data — including session duration, betting frequency, and deposit volume — is monitored to support responsible gaming obligations. 77bdc uses this data to enforce deposit limits and session time controls you have set yourself, to identify patterns that may indicate problem gambling behaviour, and to trigger welfare interventions where our monitoring systems detect elevated risk indicators. Visit our Responsible Gaming page for full details on the tools available to you.

2.5 Customer Support

When you contact the 77bdc support team at [email protected], we store the content of your communication and your account details in order to investigate your query, provide a resolution, and maintain a record of the interaction. Support records are kept for a period of five years from the date of the interaction.

2.6 Marketing Communications (Consent-Based Only)

With your explicit consent, 77bdc may send you promotional SMS messages or in-platform notifications about new bonuses, seasonal promotions (including BPL season offers, Eid promotions, and Pohela Boishakh campaigns), and new game launches. You may withdraw your marketing consent at any time by contacting our support team or by using the notification preference settings within your account dashboard. Withdrawal of marketing consent does not affect the lawfulness of any processing that took place before consent was withdrawn.

3 Data Sharing & Disclosure

77bdc shares personal data with third parties only in the limited circumstances described below. In every case, we require third-party recipients to handle your personal data with equivalent standards of care and confidentiality.

3.1 Payment Service Providers

To process deposits and withdrawals, 77bdc shares necessary transaction data with payment processors including bKash, Nagad, Rocket (Dutch-Bangla Bank), Upay, City Bank, BRAC Bank, and international card networks (Visa and Mastercard). Each of these providers operates under its own privacy and data security obligations. 77bdc shares only the minimum data required to complete each transaction.

3.2 Game Studio Providers

To provide certain live casino games, slots, and instant games on the platform, 77bdc works with third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive your player identifier and game session data to enable fair game delivery and to calculate correct payouts. They do not receive your full personal identity or payment details.

3.3 Identity Verification Services

To perform KYC and age verification, 77bdc may share identity document data with trusted third-party verification service providers who specialise in document authentication and biometric checks. These providers process your data solely on our instructions and are contractually prohibited from using it for any other purpose.

3.4 Legal & Regulatory Authorities

77bdc will disclose personal data to law enforcement agencies, financial intelligence authorities, or other regulatory bodies where required to do so by applicable law, by a valid court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other criminal activity. Where legally permitted, we will notify you of such a disclosure.

3.5 Business Transfers

In the event that 77bdc undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer and ensure that your data continues to be protected under terms consistent with this Privacy Policy.

4 Cookies & Tracking Technologies

77bdc uses cookies and similar tracking technologies on its website to enable core platform functionality, to remember your session and preferences, and to analyse how players in Bangladesh interact with our pages. This section explains what types of cookies we use and how you can manage your preferences.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits, to maintain your login session across page loads, and to remember preferences such as your chosen display settings. Cookies do not contain executable code and cannot access other files on your device.

4.2 Types of Cookies Used by 77bdc

4.3 Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies via the browser's privacy or settings menu. Please note that disabling strictly necessary cookies will prevent you from logging in to your 77bdc account and will disable core platform functionality. Disabling analytics cookies will not affect your ability to play games or make transactions.

5 Data Retention & Storage

77bdc retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and to comply with applicable legal, regulatory, and operational retention requirements. The following retention periods apply to the principal categories of data we hold.

• Account & Identity Data: Retained for the duration of your active account plus a minimum of 5 years following account closure, to comply with AML record-keeping obligations.
• KYC Documents: Retained for a minimum of 5 years from the date of submission, or longer if required by a regulatory investigation or legal proceeding.
• Financial Transaction Records: Retained for a minimum of 7 years from the date of each transaction, consistent with standard financial record-keeping requirements.
• Gaming Activity Logs: Retained for 3 years from the date of each session. Aggregated, anonymised gaming statistics may be retained indefinitely for platform performance analysis.
• Support Communications: Retained for 5 years from the date of the last interaction on each support ticket.
• Marketing Consent Records: Retained for 3 years from the date of consent withdrawal, to demonstrate compliance in the event of a dispute.

5.1 Data Storage Location

All 77bdc player data is stored on servers located in secure, access-controlled data centre facilities. Data is encrypted both at rest (using AES-256 encryption) and in transit (using TLS 1.2 or higher). Access to stored personal data is restricted to authorised 77bdc personnel and contracted service providers on a strict need-to-know basis. All personnel with access to personal data are bound by confidentiality obligations.

6 Your Privacy Rights

As a 77bdc player, you hold a number of rights in relation to the personal data we hold about you. 77bdc is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, contact our support team at [email protected] with the subject line "Privacy Rights Request" and your registered mobile number for account verification purposes.

7 Data Security Measures

77bdc takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. The following security controls are in place across the 77bdc platform.

• TLS/SSL Encryption: All data transmitted between your device and the 77bdc platform is encrypted using TLS 1.2 or higher. The 77bdc site is served exclusively over HTTPS.
• Data Encryption at Rest: Stored personal data and KYC documents are encrypted at rest using AES-256 encryption on our server infrastructure.
• OTP Authentication: Sensitive account actions — including login from a new device, withdrawal requests, and password changes — require One-Time Password (OTP) verification sent to your registered Bangladesh mobile number.
• Access Controls: Access to personal data is restricted to authorised 77bdc staff on a role-based, need-to-know basis. All access to sensitive data stores is logged and audited.
• Fraud Monitoring: 24/7 automated transaction monitoring systems flag unusual account activity for manual review by our security team.
• Vulnerability Management: The 77bdc platform undergoes regular security assessments. Known vulnerabilities are remediated according to a risk-prioritised patching schedule.
• Staff Training: All 77bdc staff who handle personal data receive mandatory data protection and security awareness training on joining and annually thereafter.

7.1 Data Breach Notification

In the event of a personal data breach that poses a significant risk to your rights or interests, 77bdc will notify affected players without undue delay — and in any case within 72 hours of becoming aware of the breach — by SMS to their registered Bangladesh mobile number and by notification within the 77bdc platform. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the steps 77bdc is taking to mitigate the impact.

8 Policy Updates & Contact

8.1 Changes to This Privacy Policy

77bdc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. When material changes are made, we will update the "Last updated" date at the top of this page and will notify registered players via SMS to their registered Bangladesh mobile number. Your continued use of the 77bdc platform after the updated policy is published constitutes acceptance of the revised terms. We recommend that you review this page periodically.

8.2 Children's Privacy

77bdc is strictly an 18+ platform. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 18. If we become aware that personal data has been submitted by an individual who is under 18, we will delete that data immediately and permanently close the associated account. If you believe that an underage individual has registered a 77bdc account, please contact us at [email protected] immediately.

8.3 Contact & Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data 77bdc holds about you, please contact our dedicated data protection team at [email protected]. Please include "Privacy Policy Enquiry" in the subject line and provide your registered mobile number so that we can verify your identity before processing your request. Our support team is available 24 hours a day, 7 days a week, including during BPL season, Eid, Pohela Boishakh, and all Bangladesh public holidays. We aim to respond to all privacy enquiries within 72 hours (Bangladesh Standard Time, UTC+6).